Demonstrates: Implementation of the Multiprac Infection Control system

Background:

Queensland Health's Centre for Healthcare Related Infection Surveillance and Prevention (CHRISP) focuses on all areas relating to infections in the Queensland Public hospital environment.

The objective of the CHRISP Surveillance program is to establish and refine a standardised validated surveillance system in twenty five (25) Queensland public hospitals and provide aggregation and analysis of de-identified data to Queensland Health.
For more information, visit the CHRISP website

Main outcome:

The replacement of 22 separate, and outdated, "eICAT" stand-alone Infection Control systems, with the installation of Multiprac Infection Control enterprise capable system. The new Multiprac Infection Control system provides the capability for true state-wide Hospital Acquired Infections (HAI) surveillance.

Roll-out: 

Ocean’s Multiprac Infection Control has now been implemented in 22 sites and a total of 57 facilities. The project went live in Royal Brisbane Hospital in Feb 2013 after an intensive testing and integration exercise. The Princess Alexander and Gold Coast hospitals followed in the next 2 months, with all 22 sites by June 2013 and 95% of beds in Queensland Health by mid-2015.

Overview: 

Queensland Health Centre for Healthcare Related Infection Surveillance and Prevention (CHRISP) is responsible for healthcare infection, surveillance and protection of Queensland Health patients. This great example of Public/Private Partnership produced a health solution that is sustainable, supportable and will continue to be enhanced with input from the Multiprac Infection Control customer base.

Objective:

The key elements to the project were to have a single multi-facility solution for Infection Control, and one that was integrated to the QH Pathology and Patient Administration Systems.

Key objectives included:
  • Improve the efficiencies and effectiveness of HAI clinical surveillance activities including surgical site, bloodstream infection and multi-resistance organisms processes
  • Improve staff health activities such as staff occupational exposure processes
  • Provide a means to identify, develop and measure clinical improvement programs across QH facilities that will increase patient and healthcare worker safety
  • Decrease costs to QH associated with HAI incidence
Our solution:

The new Multiprac Infection Control HAI surveillance system delivers a suite of surveillance-related modules to QH clinicians enabling detailed surveillance and reporting of:

  • Blood stream infections
  • Significant organism
  • Surgical site infection
  • Occupational exposures
  • Outbreak management (including contact tracing)

This detailed data collection couples with templated infection management activities to provide a complete infection management system.

Facility, Hospital and Health Service (HHS) and state-wide reporting is available with a range of business Intelligence plug-in options.

Key results:

The creation of a single multi-facility solution for Infection Control, and one that was integrated to the QH Pathology and Patient Administration Systems.

Other results included:

  • Increased time for the ICPs to implement infection improvement programs by reducing data capture workload through integration with:
    • Patient Administration System state-wide for all ADT
    • Pathology systems, all QH Pathology for Microbiology and Serology
    • Client Directory
  • Implementation of a solution that is capable of being supported, enhanced and follows health standards to future-proof the solution
  • Improved and simplified centralised reporting
  • Implementation of a high-quality solution that was thoroughly tested, including
    • Unit testing in the Agile methodology
    • User Acceptance and Functionality testing
    • Independent Load and Performance
    • Independent Access and Security testing

Key Benefits:

A sustainable health solution that delivers:

  • Reduction in data capture time and increased data accuracy for Infection Control Practitioners (ICPs)
  • Increased responsiveness to Pathology results, such as Blood Stream Infections (BSI) and Significant Organism (SO), by having the results going through the Multiprac Rules Engine and Infection Control Workflow to identify and prioritise infections
  • Early recognition and response to contact tracing and potential outbreaks
  • Improve the efficiencies and effectiveness of HAI clinical surveillance activities
  • Improved staff health activities
  • Ability to identify, develop and measure clinical improvement programs across QH facilities that will increase patient and healthcare worker safety
  • Decreased costs to QH associated with HAI incidence
  • An enterprise system with a low Total Cost of Ownership (TCO), with ongoing development and support

 

Testimonial:

“The QH CHRISP project is an excellent example of a Public Health organisation working in an Agile partnership with a commercial organisation, for the benefit of both organisations, to deliver improved health outcomes.”
– Dolly Olesen, Director, QH CHRISP